Credits are our internal currency. We use credits to calculate pull request (PR) costs and track developer work on our platform. Each task and PR has a credit cost, which we submit for your approval before work begins. At the end of each month, we calculate your bill based on your monthly usage and the pricing plan.

It depends on how many tickets you assign and their complexity. Our pricing is flexible, and you only pay for merged PR costs.

No, a PR will never cost more than its agreed-upon estimate. If we estimate a PR will cost between 20 and 30 credits, it may fall between those values but never above or below.

If you do not agree with our estimated price for your PR, we will adjust it and send you a new estimate for your approval. You can ask for changes as often as needed to ensure the price and solution match your expectations.

No. There’s no required usage each month, although you’ll find GitStart works best when there is a steady stream of tickets.

You can assign more than three tickets, but we’ll upgrade your plan to a higher tier. Contact us at support@gitstart.com for an upgrade, and we'll gladly help.

No. We will not try to get you to hire our developers — we’d love it if you did, but it’s not our goal. Our mission is to help them become better software engineers by providing them with a community of peers and senior mentors coupled with real-world code challenges.